Return Policy

Return Policy : PharmacyPro.com.bd

At pharmacypro.com.bd, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help.

1. Eligibility for Returns:

- Items must be returned within 14 days from the date of purchase.

- Items must be unused, unopened, and in their original packaging.

- Items must have the original receipt or proof of purchase.

2. Non-Returnable Items:

- Prescription medications

- Perishable goods

- Items marked as non-returnable or final sale

- Opened or used health and personal care items

3. How to Return an Item:

- Contact our customer service team at [customer service email] or [customer service phone number] to initiate a return.

- Provide your order number, details of the item you wish to return, and the reason for the return.

- Our team will provide you with instructions on how to send back the item.

4. Refunds:

- Once we receive your returned item, we will inspect it and notify you of the status of your refund.

- If your return is approved, we will initiate a refund to your original method of payment.

- You will receive the credit within a certain amount of days, depending on your card issuer's policies.

5. Shipping Costs:

- Shipping costs for returning an item are the responsibility of the customer.

- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Exchanges:

- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [customer service email] or [customer service phone number].

Contact Us:

If you have any questions about our return policy, please contact our customer service team.

Thank you for shopping with pharmacypro.com.bd!